Datenschutzerklärung

Privacy Policy

Privacy Policy of SEI DESIGN HEIMTEXTILIEN

Thank you for your interest in our company. The protection of your personal data is important to us.

You can generally visit our website without providing any personal data. Where personal data is collected on our pages (e.g. name, address, email address, telephone number), this is done – as far as possible – on a voluntary basis.

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and other applicable national data protection laws. With this Privacy Policy, we inform you about the type, scope, and purpose of the personal data we process and about your rights as a data subject.

We have implemented technical and organizational measures to ensure the highest possible level of protection for personal data. However, internet-based data transmissions may have security vulnerabilities, so absolute protection cannot be guaranteed.

1. Controller

The controller responsible for data processing on this website is:

SEI DESIGN Heimtextilien
Represented by: Irina Richter
E-mail: kontakt@sei-design.de
Phone: +49 (0)3301 – 8392611
Fax: +49 (0)3301 – 8392626

2. Collection and Storage of Personal Data and the Purpose of Their Use

a) When visiting the website (server log files)

When you access our website, the browser on your device automatically sends information to our website’s server. This information is temporarily stored in log files.

The following information may be collected without your intervention:

IP address of the requesting device
Date and time of access
Name and URL of the retrieved file
Website from which the access originates (referrer URL)
Browser used and operating system of your device
Name of your internet service provider

This data is processed for the following purposes:

Ensuring a smooth connection to the website
Ensuring convenient use of our website
Evaluation of system security and stability
Administrative purposes

Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

b) Contact via contact form or e-mail

If you contact us via a contact form or e-mail, we process the personal data you voluntarily provide to respond to your inquiry.

Legal basis:

Art. 6(1)(b) GDPR (contract initiation or performance),
Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries),
Art. 6(1)(a) GDPR (consent), if given.

Data will be deleted once your request has been fully processed and no legal retention obligations apply.

c) Orders placed in our online shop

When placing an order as a guest or by creating a customer account, we process the following data:

Title, first name, last name
Billing and delivery address
Email address
Telephone number (optional)
Ordered items
Payment information (depending on the chosen payment method)

The data is processed for the following purposes:

Identification as a customer
Order processing, shipping, and fulfilment
Customer communication
Invoicing
Handling of liability or warranty claims
Technical administration

Legal basis: Art. 6(1)(b) GDPR.

Data is stored until statutory retention periods expire.

d) Newsletter

If you sign up for our newsletter or give your consent during the checkout process, we use your email address to send you product and offer updates.

We use a double opt-in process for registration.

Legal basis: Art. 6(1)(a) GDPR and § 7 UWG (Germany).

You can withdraw your consent at any time, for example via the unsubscribe link included in each newsletter.

If we use an external email marketing service provider, processing is based on a data processing agreement in accordance with Art. 28 GDPR.

3. Disclosure of Data

Your personal data will only be passed on to third parties if necessary for:

Order fulfilment (e.g. shipping companies)
Payment processing (e.g. banks, PayPal)
Compliance with legal obligations
Your express consent

When paying via PayPal, your data will be transmitted to:

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22–24 Boulevard Royal, L-2449 Luxembourg

PayPal’s full privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

No other transfer of your data to third parties takes place.

4. Use of Cookies

We use only technically necessary cookies on our website, such as:

Cookies required to operate the shopping cart
Session cookies
Security-related cookies

Legal basis: Art. 6(1)(f) GDPR (legitimate interest) and, where required, Art. 6(1)(b) GDPR (performance of a contract).

We do not use third-party tracking cookies, analytics cookies (e.g. Google Analytics), or marketing cookies.

You may configure your browser to block cookies entirely; however, this may limit the functionality of the website.

5. Links to External Websites

Our website may contain links to third-party websites. We have no influence on the content of these external sites and therefore assume no liability for their content. The provider of the linked website is solely responsible.

6. Your Rights as a Data Subject

You have the following rights regarding your personal data:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)
Right to withdraw consent (Art. 7(3) GDPR)
Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

7. Right to Object under Art. 21 GDPR

If your personal data is processed on the basis of Art. 6(1)(f) GDPR, you have the right to object to such processing for reasons arising from your particular situation.

If your data is processed for direct marketing purposes, you may object at any time; we will then stop processing your data for such purposes.

To exercise your objection or withdrawal rights, simply send an e-mail to: kontakt@sei-design.de

8. Data Security

We use SSL encryption (Secure Socket Layer) throughout our website. You can identify encrypted pages by the padlock icon in the address bar of your browser.

We also apply appropriate technical and organizational security measures to protect your data against manipulation, loss, destruction, or unauthorized access. These measures are continually improved in line with technological developments.