Right of Withdrawal for Consumers
Right of Withdrawal for Consumers
Consumers have the following withdrawal rights, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed:
Withdrawal Policy
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us:
EUROMEDIXX Mail Order SeiDesign Home Textiles Owner: Irina Richter Customer Service Sachsenhausener Str. 6D 16515 Oranienburg
e-mail: kontakt@euromedixx.de
by means of a clear statement (e.g., a letter sent by post or email) about your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
Return Shipping Costs: We bear the costs of return shipping.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
End of Withdrawal Policy
Exclusion or Premature Termination of the Right of Withdrawal
The right of withdrawal does not apply to contracts:
• for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
• for the delivery of goods which can spoil quickly or whose expiration date would be quickly exceeded;
• for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract but which cannot be delivered until 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
• for the delivery of newspapers, periodicals, or magazines with the exception of subscription contracts;
The right of withdrawal expires prematurely for contracts:
• for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
• for the delivery of goods if they were mixed with other goods after delivery due to their nature and inseparably;
• for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Right of withdrawal
Withdrawal for consumers
Consumers are entitled to withdraw an order under the following conditions: a consumer is any natural person who enters into a transaction for purposes which will not be in relation neither to his commercial nor his freelance work.
Instructions for Withdrawal
You have the right to withdraw the contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date, where you or a third person, named by you, but who will not be the carrier, acknowledged receipt of the goods.
To exercise your right of withdrawal, you have to inform us
EUROMEDIXX Versandhandel SeiDesign Heimtextilien
Inh. Irina Richter
Serviceabteilung
Sachsenhausener Str. 6D
16515 Oranienburg
e-mail: service@sei-design.de
in written (to be sent by post mail or e-mail) of your decision to withdraw the contract. You can use the attached withdrawal form, which is however not mandatory.
To meet the deadline, it is sufficient that you send your message concerning the right of withdrawal before the withdrawal period will have been finished.
Consequences of withdrawals
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, which is the cheapest standard delivery method). We will refund immediately but latest within fourteen days from the date when the notification about your cancellation of the contract will have been received. For the refund we use the same method of payment that you used in the original transaction, unless explicitly agreed otherwise; you will not be charged with any fees for this refund. We may withhold the refund until we have received the goods back, or until you have sent a proof that you have returned the goods.
You have to return or hand over the goods immediately but not later than fourteen days from the date on which you inform us of the cancellation of this contract.
The deadline is met if you send out the goods within this fourteen days period.
Return Shipping Costs:
We bear the costs of return shipping.
You only will have to bear the loss of value of the goods, if this loss is due to an unnecessary use with regard to the nature, the characteristics and handling of the goods.
End of the instructions
Exemption or prematured expiry of the withdrawal
The right of withdrawal will not apply for contracts for
• the supply of goods which are not prefabricated, i.e. if they will be produced by individual choice or decision of the customer or if they are clearly tailored according to personal needs;
• the supply of goods that can spoil quickly or whose expiration date has already passed;
• the supply of alcoholic beverages, where the price has been agreed in the contract, but which may, at the earliest, be delivered 30 days after the conclusion of the contract and where the current value depends on fluctuations in the market, what is not under the contractor’s control;
• the supply of newspapers, periodicals or magazines with the exception of subscriptions;
The right of withdrawal will expire prior to maturity for contracts
• for the supply of sealed goods which are not suitable to be returned for reasons of health or hygiene, if they would have already been opened after delivery;
• for the supply of goods when they were mixed after delivery with other goods and can no more be separated;
• for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery.